Legal notice

 

This Legal Notice provides important information concerning the ownership, operation, and use of the mrsrku.shop website.

Please read this notice together with our Terms of Service, Privacy Policy, Shipping Policy, Return and Refund Policy, and any other policies published on our website.

1. Website Operator

The website mrsrku.shop is operated under the following trading name:

Trading name: mrsrku.shop
Legal business name: [INSERT FULL LEGAL BUSINESS NAME]
Business structure: [INSERT LIMITED COMPANY, SOLE TRADER, PARTNERSHIP, OR OTHER STRUCTURE]
Principal geographical address: [INSERT FULL BUSINESS ADDRESS]
Website: mrsrku.shop
Customer service email: info@mrsrku.shop

The geographical address above must be an address at which the business is genuinely established or can be contacted in connection with its commercial activities.

2. Company Registration Information

Complete this section if the website is operated by a registered company:

Registered company name: [INSERT FULL REGISTERED COMPANY NAME]
Company registration number: [INSERT COMPANY NUMBER]
Registered office address: [INSERT REGISTERED OFFICE ADDRESS]
Place of registration: [INSERT ENGLAND AND WALES, SCOTLAND, NORTHERN IRELAND, OR OTHER JURISDICTION]

If mrsrku.shop is operated by a sole trader or partnership rather than a registered company, replace this section with the full legal name of the sole trader or the legal names of the relevant partners, together with an address at which formal business documents may be served.

3. VAT Information

Complete this section only where the business is registered for VAT:

VAT registration number: [INSERT VAT NUMBER]

Where VAT applies, prices and charges will be displayed and handled in accordance with applicable tax requirements.

If the business is not VAT registered, the VAT registration line should be removed rather than left blank.

4. Nature of Business

mrsrku.shop operates as an online retailer offering clothing, fashion products, accessories, and related consumer goods.

Products are sold primarily to individual consumers for personal use.

Product availability, prices, delivery options, payment methods, and applicable restrictions are displayed on the relevant product pages or during checkout.

5. Contact Information

For general enquiries, product questions, order assistance, delivery issues, cancellations, returns, refunds, complaints, or legal correspondence, contact:

Email: info@mrsrku.shop

When contacting us about an order, please include:

• Your full name

• Order number

• Email address used to place the order

• A clear description of your enquiry

• Relevant photographs or supporting documents, where applicable

Please do not send passwords, complete card details, security codes, or other sensitive payment credentials by email.

6. Customer Complaints

Customers may submit complaints by emailing:

info@mrsrku.shop

A complaint should include sufficient information for us to identify the order and investigate the matter.

We will make reasonable efforts to acknowledge, review, and respond to complaints fairly and without undue delay.

Submitting a complaint directly to us does not remove any statutory consumer rights or prevent a customer from contacting an appropriate regulator, consumer advice body, payment provider, or court where legally permitted.

7. Contractual Information

Orders placed through mrsrku.shop are governed by:

• Our Terms of Service

• Our Shipping Policy

• Our Return and Refund Policy

• Our Privacy Policy

• The product information displayed before checkout

• The order confirmation or dispatch confirmation

• Applicable United Kingdom consumer law

Customers should review these documents before placing an order.

Nothing contained in this Legal Notice or our other store policies excludes, restricts, or replaces any statutory consumer right that cannot legally be excluded.

8. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colours, dimensions, size information, prices, availability, and other details are accurate.

However:

• Colours may appear differently depending on the customer’s screen or device

• Measurements may vary slightly because of manufacturing or manual measurement

• Pattern placement may differ between individual garments

• Product packaging may change

• Minor non-material design changes may occur

• Availability may change before an order is accepted

These reasonable variations do not affect a customer’s legal rights where a product is faulty, materially misdescribed, not of satisfactory quality, or not fit for its intended purpose.

9. Prices and Payment

Product prices are displayed in the currency shown on the website.

Any mandatory delivery cost, tax, or other unavoidable charge payable by the customer will be disclosed before the customer submits an order.

Available payment methods are shown during checkout.

Payments may be processed by independent payment providers. Those providers may conduct payment authentication, fraud prevention, and security checks under their own terms and privacy policies.

mrsrku.shop does not generally receive or store complete payment card numbers or card security codes.

10. Free Standard Shipping

mrsrku.shop provides free standard shipping on eligible orders in accordance with our Shipping Policy.

The estimated total delivery time is normally:

15–20 business days

Business days generally mean Monday to Friday, excluding UK public holidays.

Delivery estimates are not guaranteed unless a guaranteed delivery date has been expressly confirmed in writing.

Customers should review the Shipping Policy for information about processing, tracking, delays, address changes, failed deliveries, lost parcels, and damaged shipments.

11. Returns and Refunds

Return, cancellation, and refund requests are handled under our Return and Refund Policy and applicable consumer law.

Customers should contact:

info@mrsrku.shop

before returning a product.

Products must not automatically be returned to the address printed on the original parcel. That address may belong to a carrier, warehouse, supplier, or fulfilment provider that is not authorised to receive customer returns.

The appropriate return address and instructions will be supplied after the return request has been reviewed.

12. Intellectual Property

Unless otherwise stated, the content available through mrsrku.shop is owned by, licensed to, or lawfully used by the website operator.

Protected content may include:

• Trading names

• Logos

• Product photographs

• Illustrations

• Graphics

• Videos

• Product descriptions

• Written website content

• Page layouts

• Website design

• Software

• Databases

• Promotional materials

Website content may be viewed and used for personal, non-commercial shopping purposes.

No content may be copied, reproduced, modified, republished, distributed, sold, scraped, downloaded in bulk, or commercially exploited without prior written permission, except where such use is expressly permitted by law.

Third-party trade marks, photographs, names, and other materials remain the property of their respective owners.

13. Trade Marks

The name mrsrku.shop, associated branding, logos, and visual identifiers may be protected as trade marks, business identifiers, or other intellectual property.

Use of these identifiers does not grant any licence or ownership right to website visitors.

Customers and third parties must not use our branding in a way that:

• Falsely suggests endorsement or affiliation

• Misleads consumers

• Impersonates our store

• Infringes intellectual property rights

• Supports fraudulent or unlawful activity

Suspected misuse may be reported to info@mrsrku.shop.

14. Customer Reviews and Submitted Content

Where customers submit reviews, photographs, comments, or other content, they remain responsible for ensuring that the submitted material:

• Is accurate and reflects a genuine experience

• Does not infringe another person’s rights

• Is not defamatory, threatening, abusive, discriminatory, fraudulent, or unlawful

• Does not contain malicious software

• Does not contain unauthorised advertising or spam

• Does not disclose another person’s personal information without permission

We may moderate or remove content that reasonably appears to breach these standards.

The treatment and permitted use of submitted customer content are further explained in our Terms of Service.

15. Website Availability

We take reasonable steps to maintain the accessibility, security, and operation of mrsrku.shop.

However, uninterrupted or error-free access cannot be guaranteed.

Website access may be temporarily restricted because of:

• Maintenance

• Technical repairs

• Security updates

• Service-provider outages

• Hosting interruptions

• Legal or regulatory requirements

• Events outside our reasonable control

We may modify, suspend, or discontinue website features where reasonably necessary.

This section does not limit liability or consumer rights that cannot legally be excluded.

16. External Links

mrsrku.shop may contain links to websites, applications, payment services, delivery providers, social media platforms, or other resources operated by independent third parties.

A link does not necessarily mean that we endorse or control the third-party service.

Independent services may apply their own:

• Terms and conditions

• Privacy policies

• Cookie policies

• Security procedures

• Payment rules

Customers should review the relevant third-party policies before using those services or providing personal information.

We are not responsible for the independent content or conduct of a third-party website merely because a link appears on mrsrku.shop.

17. Shopify Platform

mrsrku.shop is operated using Shopify’s ecommerce platform.

Shopify provides technical services that may include website hosting, checkout functionality, order management, customer account features, security systems, and related ecommerce infrastructure.

Certain information may be processed by Shopify or its service providers when customers visit the website, create an account, or place an order.

Further information about the handling of personal information is provided in our Privacy Policy and in the privacy information made available by the relevant service provider.

18. Privacy and Data Protection

Personal information collected through mrsrku.shop is handled as described in our Privacy Policy.

Depending on how a customer interacts with the website, information may be processed for purposes including:

• Processing orders

• Accepting payments

• Arranging delivery

• Providing customer service

• Handling returns and refunds

• Preventing fraud

• Maintaining website security

• Complying with legal obligations

• Providing marketing where legally permitted

Privacy questions or data protection requests may be sent to:

info@mrsrku.shop

19. Cookies

mrsrku.shop may use cookies and similar technologies to:

• Operate the shopping basket

• Maintain secure checkout functions

• Remember privacy preferences

• Support customer accounts

• Analyse website performance

• Personalise website content

• Measure advertising

• Prevent fraud

Where consent is legally required, non-essential technologies will be used only after the customer has made the relevant privacy choice.

Customers may manage available preferences through the website’s cookie banner, privacy controls, or browser settings.

Further details are provided in our Privacy Policy or Cookie Policy, where available.

20. Prohibited Use

Visitors must not use mrsrku.shop to:

• Commit fraud or another unlawful act

• Place orders using stolen payment information

• Transmit viruses or malicious software

• Attempt unauthorised access to accounts or systems

• Interfere with website operation

• Harvest personal information unlawfully

• Impersonate another person or organisation

• Infringe intellectual property rights

• Submit false or misleading reviews

• Send spam or unauthorised promotions

• Circumvent website security

• Conduct automated scraping that damages or overloads the website

Access may be restricted where reasonably necessary to protect customers, payment systems, website security, or legal rights.

21. Disclaimer

We take reasonable care when preparing and maintaining the information published on mrsrku.shop.

General website content is provided for retail and informational purposes and should not be treated as professional legal, financial, medical, or other regulated advice.

Nothing in this notice excludes responsibility for:

• Fraud or fraudulent misrepresentation

• Death or personal injury caused by negligence

• Breach of mandatory consumer rights

• Defective products where liability cannot legally be excluded

• Any other liability that cannot lawfully be limited

22. Limitation of Liability

We are responsible for loss or damage that is a foreseeable result of our breach of contract or failure to use reasonable care and skill.

We are not responsible for losses that were not reasonably foreseeable when the relevant contract was formed.

Products sold through mrsrku.shop are intended primarily for personal and consumer use. Unless expressly agreed otherwise, we are not responsible for business losses such as lost profit, lost revenue, loss of commercial opportunity, or business interruption suffered by a person purchasing as a consumer.

No limitation in this notice applies where it would be unlawful or unfair to restrict liability.

23. Reporting Intellectual Property Concerns

A rights holder who believes that content on mrsrku.shop infringes copyright, trade mark rights, or another intellectual property right may contact:

info@mrsrku.shop

The notice should include:

• The rights holder’s name and contact details

• Identification of the protected work or right

• Identification of the allegedly infringing content

• The location of the content on the website

• An explanation of the alleged infringement

• Evidence of ownership or authority to act

• A statement that the information supplied is accurate

We may request additional information before taking action.

24. Governing Law

This Legal Notice and the use of mrsrku.shop are governed by applicable United Kingdom law.

Consumers retain the right to bring proceedings in any court available to them under mandatory consumer law.

Customers living in England or Wales may bring proceedings in the courts of England and Wales.

Customers living in Scotland may bring proceedings in the Scottish courts.

Customers living in Northern Ireland may bring proceedings in the courts of Northern Ireland.

25. Changes to This Legal Notice

We may update this Legal Notice to reflect changes to:

• The identity or structure of the business

• Contact information

• Website operation

• Products or services

• Service providers

• Applicable laws

• Regulatory guidance

The latest version will be published on mrsrku.shop with an updated revision date.

Changes will not remove contractual or statutory rights relating to orders already accepted.

26. Contact Us

For questions concerning this Legal Notice, contact:

Trading name: mrsrku.shop
Legal business name: [INSERT FULL LEGAL BUSINESS NAME]
Geographical address: [INSERT FULL BUSINESS ADDRESS]
Website: mrsrku.shop
Email: info@mrsrku.shop
Company registration number: [INSERT IF APPLICABLE]
VAT registration number: [INSERT IF APPLICABLE]